Legal

Privacy Policy

Effective date: 01 January 2026

Last updated: 12 October 2026

Website: https://www.northmountproperty.co.uk/

Company: Northmount Property (a trading name of DSL Trading Limited)

Registered Office: Bank House, Bury Old Road, Salford, M7 4PX

Email: info@northmountproperty.co.uk

Telephone: 0330 179 8388

1. Introduction

Northmount Property (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, contact us, or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of UK data protection law, DSL Trading Limited is the data controller.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal data:

a. Contact Information

Name

Email address

Telephone number

Company name and job title, where provided

(when submitted via enquiry forms, email, or other communications)

b. Usage and Technical Data

IP address

Browser type and version

Device and operating system

Pages visited and time spent on the website

To protect our forms against spam and abuse, we record an anonymised, one-way scrambled version of the IP address a submission is sent from. This cannot be used to identify you and is used only to limit repeated submissions.

c. Communication Data

Enquiries, correspondence, or messages you send to us

Feedback and other information you provide

Property details submitted through our acquisitions form, including address, asking price and any PDF brochures you upload. Brochures may contain information about third parties, such as agents, owners or tenants.

d. Marketing Preferences

Your communication preferences where you opt in to receive updates from us by email or other means. Our website does not currently offer a newsletter sign-up.

e. Financial and Identity Data (where applicable)

Information obtained through credit reference agencies as part of application, affordability, or due-diligence processes

3. How We Collect Your Data

We collect personal data in the following ways:

Directly from you when you complete forms, submit enquiries, or contact us

Automatically through your browser and our hosting provider's standard server logs when you use our website

Indirectly from third parties, including credit reference agencies, where permitted by law

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent – where you have given clear permission (e.g. marketing communications)

Contractual necessity – to respond to enquiries or provide requested services

Legitimate interests – to operate, improve, and secure our business and website, where your rights are not overridden

Legal obligation – where processing is required by law or regulation

5. How We Use Your Personal Data

We use personal data to:

Respond to enquiries and communications

Assess applications and carry out due diligence

Provide and improve our website and services

Send marketing communications only where you have opted in

Monitor website usage and performance

Prevent fraud and protect our business

Comply with legal and regulatory obligations

6. Cookies and Similar Technologies

Our website does not use advertising or analytics cookies and does not track visitors across other websites.

We may use strictly necessary cookies or browser storage where required for the website to function securely. These do not require consent.

If we introduce analytics in future, we will update this policy and ask for your consent where required.

7. Sharing Your Information

We do not sell your personal data.

We may share personal data with:

Service providers who support our operations (e.g. website hosting, secure data and file storage, email delivery and IT services)

Professional advisers (e.g. legal, financial, compliance)

Credit reference agencies (where applicable)

Regulatory or law-enforcement authorities where required by law

All third parties are required to respect data-protection laws and process data securely.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

Access to personal data is restricted to authorised personnel only.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, including:

responding to enquiries

complying with legal and regulatory obligations

resolving disputes

maintaining business and security records

As a guide, website enquiries and uploaded brochures are kept for up to 24 months from receipt, unless they lead to a transaction or ongoing business relationship, in which case they are kept for as long as needed for that relationship and our legal obligations.

When data is no longer required, it is securely deleted or anonymised.

10. Your Data Protection Rights

You have the right to:

Request access to your personal data

Request correction or deletion of your personal data

Object to or restrict processing

Withdraw consent where processing is based on consent

Request data portability – you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that we transfer it to another organisation where this is technically feasible

Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, contact: info@northmountproperty.co.uk

11. Provision of Personal Data and Consequences of Not Providing It

The provision of certain personal data is primarily contractual and, in some circumstances, required to meet legal and regulatory obligations.

Personal data is required to:

enter into and perform contracts with customers, suppliers, or business partners;

process enquiries, manage accounts, and deliver goods and services;

verify identity and prevent fraud; and

comply with applicable legal, regulatory, accounting, and tax obligations.

If you choose not to provide required personal data:

we may be unable to enter into a contract with you;

we may be unable to fulfil requests, supply goods, or provide services;

we may be unable to conduct necessary verification, compliance, or fraud-prevention checks; and

as a result, our services may be delayed, restricted, or declined.

Where personal data is requested for optional purposes, such as marketing communications, providing this data is not mandatory, and you may withdraw your consent at any time without affecting your ability to receive goods or services from us.

12. International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including International Data Transfer Agreements (IDTAs) or adequacy regulations approved by the UK Government.

Some of our website hosting and storage providers may process data outside the UK. Where they do, the safeguards described above apply.

13. Children’s Privacy

Our website is intended for business users and is not directed at children under the age of 13.

We do not knowingly collect personal data from children under 13 without parental consent.

14. Automated Decision-Making and Profiling

We may use automated processes, including profiling, as part of creditworthiness, affordability, or fraud-prevention assessments.

These processes do not produce decisions with legal or similarly significant effects without appropriate safeguards, and you have the right to request human intervention where applicable.

15. Credit Reference and Affordability Checks

To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).

We obtain this information via Creditsafe, which uses its data partner TransUnion to supply consumer credit and identity data.

Creditsafe Business Solutions Limited

Authorised and regulated by the Financial Conduct Authority

FCA Firm Reference Number: 742313

TransUnion International UK Limited

Authorised and regulated by the Financial Conduct Authority

FCA Firm Reference Number: 805757

The information we receive may include data relating to your identity, credit commitments, payment history, and public-record information.

This data is used solely for legitimate business purposes, including:

creditworthiness and affordability assessment

identity verification

fraud prevention

compliance with legal and regulatory obligations

Processing is carried out in accordance with applicable data-protection laws.

Further information about how Creditsafe and TransUnion process your personal data can be found in their respective privacy notices:

Creditsafe Privacy / Transparency Notice – Transparency Notice | Customers & Suppliers

TransUnion Credit Reference Agency Information Notice (CRAIN):

https://www.transunion.co.uk/legal/privacy-centre/pc-credit-reference

TransUnion Bureau Privacy Notice:

https://www.transunion.co.uk/legal/privacy-centre/pc-bureau

16. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the effective date at the top of this page.

We encourage you to review this policy periodically.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Email: info@northmountproperty.co.uk

Telephone: 0330 179 8388

Address: Bank House, Bury Old Road, Salford, M7 4PX